Return Policy

We strive to provide you with the best shopping experience possible. In the event that you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy, subject to the following terms and conditions:

Return & Replacement:

If you receive a wrong purchase, wrong item we will send a replacement after verification.

Please adhere to the following guidelines for returns.

Contact our customer support team within 7 days from the date of delivery.

Provide the necessary details such as order number, product name, and reason.

Our customer support team will guide you through the replacement process and provide you with the necessary instructions.

Cancellation Policy

At  BME, we strive to provide the best shopping experience for our valued customers. We understand that sometimes, you may need to cancel an order. This cancellation policy outlines the guidelines and procedures for canceling an order with brahmamusicandentertainment.com.

Order Processed– No Cancellation

Once an order has been processed, it is no longer eligible for cancellation. At this stage, the package is in transit to the delivery address provided, and our cancellation policy cannot be applied. How to Request a Cancellation To cancel an order that has not been processed, please follow these steps:

• Contact our customer support team via email brahmamusicandentertainment@gmail.com or call us at 8011623048
• Provide your order number and relevant details to the customer support representative.
• The customer support team will verify the status of your order and process the cancellation if eligible.

Refunds If your eligible order is canceled before processing, you will receive a full refund for the purchase amount using the original payment method used during the checkout process. The refund will be processed promptly, but please allow up to 5-7 business days for the funds to appear in your account. If an order has already been shipped and you wish to return the product, please refer to our Returns and Refunds Policy for further details on how to initiate the return process.

Important Notes:

We reserve the right to refuse returns or exchanges if the product does not meet the above-mentioned conditions.

We value your satisfaction and will make every effort to ensure a smooth process. If you have any further questions or concerns, please reach out to our customer support team at brahmamusicandentertainment@gmail.com